Can I just turn up and visit the education centre without booking? - No ALL visits & training activities held at our education centre must be pre booked in advance.

 

Why is your group number set to only 12 visitors? - Our education centre is split into a selection of separate rooms, designed for small groups to take part In practical training opportunities. In order to make your visit as personal and as enjoyable as possible, we ask to keep group sizes to 10 or under.

 

But I want to bring a school class / youth group? - This is possible! If you wish to bring a group larger than 12 visitors, please contact us for more information.

 

How / when do I pay for my visit? -  All visits and training opportunities can be paid for upon arrive at our education centre. Unfortunately we do not have a card machine. 

 

I want my visit to last longer than 90 minutes - Not a problem! We also offer a selection of training couses, covering exotic animal managment tiopics. Find more information about our different training options by our education centres drop down menu.

 

Is your education centre pram / wheelchair friendly? Unfortunately due to H&S, we are unable to allow wheelchair / pram access into our education centre.

 

I'm travelling from far away to visit. What else is their locally to experience? - We are located on the Wirral in Birkenhead. Other local public attractions include, Spaceport, The U Boat Storey, Birkenhead History Museum / Trams and the Mersey Ferry Crouse. We are approximately a 5 minute walk away from Hamilton Square Train Station and Woodside Bus station. The local area also holds a large array of food restaurants, as well as easy and very quick routes into Liverpool City Centre.

 

Can I meet your Racoon Dog whilst visiting? - Unfortunately Yoshi doesn't live at our education centre, and only comes out as part of our outreach education program.

 

Can I hold a snake around my neck? - Sorry no. Exo Teach only allows visitors the opportunity to hold animals by fully supporting them with both hands.

 

Does / will it bite? - We only use animals for hands on workshops that have been well handled and have no history of biting. But these animals do have teeth, claws & stings, and just  like a cat or a dog, can bite is provoked or put under stress.

 

Can I hold a Tarantula? - Yes but whilst wearing safety goggles. We do not recommend anyone with asthma or who is allergic to bee stings to take part in close encounters with Tarantulas.

 

Can I bring food & drink into the education centre? Unfortunately we have a strict no food & drink policy in all rooms, besides our class room area.

 

What if someone harms or drops a animal? - The well being and safety of our animals comes first during all visits. We understand that accidents happen but will not tolerate any bad behaviour towards our animals or keepers. Anyone who intentionally harms an animal or is abusive towards a keeper will be asked to leave.